778 476-4333 Email Us

Returns & Refunds

Returns & Refund Policy

If you are not satisfied with a product for any reason, we can provide a refund or you can exchange the item within 30 days of purchase if the product has been unused and the packaging is intact. A restocking fee of 10% is applicable to all returned items.  Firearms, if proven to be defective and returned within 30 days will be repaired and/or exchanged.  Ammunition and reloading equipment cannot be returned due to safety issues.

*All Custom Orders are subject to a 15% cancellation fee.

Back Country Sports will cover shipping costs in cases where items have arrived in damaged condition or are confirmed by us to be defective. For all other cases, return shipping costs are the responsibility of the customer. If a product is damaged or defective, the recipient must make arrangements with Back Country Sports support as to how the return should be handled prior to placing the items back in transit to Back Country Sports. Contact us by email or phone and we will get back to you within 24hrs.

Our Returns Address:

Backcountry Sports – Returns
1031 Eckhardt Ave W #2,
Penticton, BC
V2A 2C2